Privacy Policy

📅 Effective: May 1, 2026 🔄 Last updated: May 1, 2026 ✉️ savchik.vl@gmail.com

PawManager is a business management tool for independent dog walkers. We are committed to protecting your privacy. We do not sell your data, run ads, or share your information with third parties for marketing purposes.

Contents

1. Who We Are 2. Information We Collect 3. How We Use Your Information 4. Data Storage & Security 5. Push Notifications 6. Third-Party Services 7. Client Data You Enter 8. App Store Privacy Labels 9. Children's Privacy 10. Your Rights 11. Data Retention 12. Changes to This Policy 13. Contact Us

1 Who We Are

PawManager ("we," "us," or "our") is a mobile application for independent dog walkers and small pet care businesses. It is developed and operated as an independent product. If you have any questions about this Privacy Policy, contact us at savchik.vl@gmail.com.

2 Information We Collect

Information you provide directly

Account information — your full name, email address, and password when you sign up. Optionally, Sign in with Apple.
Business information — your business name (optional, used in PDF export headers), default walk rate, and default walk duration.
Client data — names, phone numbers, addresses, default rates, payment methods (Cash / Venmo / Zelle / Check), and access notes (key codes, parking instructions) — entered by you to manage your own clients.
Dog profiles — dog names, breeds, ages, weights, photos, temperament tags (Friendly / Reactive / Nervous / Multi-dog OK / Good on leash), vet name and phone, and medical or behavioral notes — entered by you.
Walk records — scheduled and completed walk data including date, start time, planned and actual duration, walk status, amount, payment status, and post-walk notes.
Recurring walk templates — days of week, start time, duration, start/end dates, and active status for recurring series (Pro feature).
Payment records — payment amounts, dates, methods, and optional notes you log within the app.

Information collected automatically

Push notification tokens — device tokens generated by Expo Notifications, used solely to deliver local walk reminders and app notifications to your device. No notification content is routed through our servers.
Device information — device type and iOS version, collected by Apple and Expo for crash diagnostics only.

We do not use any analytics SDKs, advertising SDKs, or third-party tracking tools in the app. We do not collect your location. All notifications are scheduled locally on your device — no notification data passes through PawManager servers.

3 How We Use Your Information

We use the information you provide exclusively to operate the App. Specifically:

To deliver core features — client and dog profile management, walk scheduling, live walk timer, and payment tracking.
To generate recurring walk instances automatically from your templates (up to 60 days ahead).
To send locally scheduled push notifications — walk reminders, overdue walk alerts, unpaid balance reminders (Pro), daily summaries, and monthly recaps.
To generate monthly earnings reports and PDF exports for your tax records (Pro).
To manage your subscription status via RevenueCat and Apple In-App Purchase.
To respond to support requests you send us by email.

We never use your data for advertising, profiling, or any purpose beyond operating the App for you.

4 Data Storage & Security

All your data is stored in Supabase (hosted on AWS us-east-1). Supabase enforces Row Level Security (RLS) policies on every table — your clients, dogs, walks, and payment records are completely isolated from all other PawManager users. No other user can query or access your data.

Dog photos are stored in private Supabase Storage buckets with policies that prevent public access. All data in transit is encrypted via HTTPS/TLS.

We recommend using a strong, unique password or Sign in with Apple for maximum account security. We cannot recover your data if you lose access to your account credentials.

5 Push Notifications

PawManager schedules all push notifications locally on your device using Expo Notifications. Notification identifiers are stored in your walk records so reminders can be cancelled when a walk is edited or deleted. The following notification types may be sent:

Walk reminders — fires 15, 30, or 60 minutes before a scheduled walk (configurable in Settings).
Overdue walk alerts — fires 15 minutes after a walk's scheduled start if it hasn't been started.
Unpaid balance reminders — fires after 7 days of outstanding payment — Pro feature, can be toggled off in Settings.
Daily summary — fires at 8pm with a recap of walks done and earnings — optional, off by default.
Monthly recap — fires on the 1st of each month with your previous month's summary.

You can disable all notifications at any time in iOS Settings → Notifications → PawManager, or individually within the App's Settings screen.

6 Third-Party Services

PawManager integrates with the following services. Each handles data under their own privacy policies:

Supabase — database, authentication, and file storage. supabase.com/privacy
Apple — App Store distribution, Sign in with Apple, and In-App Purchase billing. apple.com/legal/privacy
RevenueCat — subscription management and entitlement verification. revenuecat.com/privacy
Expo / EAS — app runtime and push notification token infrastructure. expo.dev/privacy

We do not share your personal data with any other third parties. We do not sell data to data brokers.

7 Client Data You Enter

You may enter personal information about your clients — names, phone numbers, home addresses, and payment methods — into PawManager to manage your business. This data belongs to you. We process it only on your behalf to deliver the App's features.

You are responsible for ensuring you have appropriate consent from your clients to store their personal information in a third-party cloud application, in accordance with any applicable privacy laws in your jurisdiction.

8 App Store Privacy Labels

The following summarizes the data types declared in our App Store privacy nutrition label:

Data Type	Purpose	Linked to Identity
Name & email	Account creation and authentication	Yes
Client contact info (name, phone, address)	User-entered business data — stored on your behalf	Yes
Dog photos	Displayed on walk and client screens	Yes
Walk & payment records	Core app functionality	Yes
Usage data / analytics	Not collected — no analytics SDK in app	No
Location data	Not collected	No
Payment / billing info	Handled by Apple IAP and RevenueCat only — not stored by PawManager	No

9 Children's Privacy

PawManager is intended for use by adults (18+) running a professional dog walking business. We do not knowingly collect personal information from children under 13. If you believe a child has created an account, please contact us at savchik.vl@gmail.com and we will delete the account promptly.

10 Your Rights

You have the following rights over your data:

Access — request a copy of the personal data we hold about your account.
Correction — update your name, email, business name, and preferences directly within the App's Settings screen.
Deletion — request full account deletion by emailing savchik.vl@gmail.com. All client profiles, dog profiles, walk records, payment records, and account data will be permanently deleted within 30 days.
Export — export your earnings data as a PDF from the Reports screen (Pro feature).
Notification opt-out — disable any or all push notification types in iOS Settings or within the App's Settings screen at any time.
Subscription cancellation — cancel your Pro subscription at any time via iOS Settings → Apple ID → Subscriptions.

11 Data Retention

We retain your data for as long as your account is active. If you delete your account, all data is permanently removed from Supabase within 30 days.

Subscription transaction records may be retained by Apple and RevenueCat in accordance with their own data retention policies. We do not control or have access to Apple's billing records.

12 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes — such as new data collection practices or new third-party integrations — we will notify you via a push notification or in-app banner. Continued use of the App after changes take effect constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us:

Email: savchik.vl@gmail.com
Response time: We aim to respond within 2 business days.